refund policy


‎Our policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange. ‎
‎In order to be returned, your item must be unused and in the same condition you received. ‎
‎ It must also be in the original packaging. ‎

‎Other items that cannot be returned: 'Gift Cards' - To make a return, you must present us with a receipt or proof of purchase. ‎
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‎Please do not return your purchase to the ‎
‎manufacturer. There are certain situations where only a partial refund is‎
‎granted: (if any) - Books with obvious signs of use. ‎
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Any item that is not in its original state, that is damaged or that has certain missing parts for reasons that are not due to an error on our part.‎
‎ Refunds (if any)‎
‎Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. ‎
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‎ We will also inform you of our decision regarding the approval or rejection of your claim. ‎
‎If your application is approved, then your refund will be processed, and a credit will be automatically applied to your credit card or your original method of payment, within a number of days. Late or missing refunds (if any)‎
‎If you have not yet received your refund, please consult your bank account again. ‎
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‎Then contact your credit card issuer, as there may be a delay before your refund is officially posted. ‎
‎Then contact your bank. There is often a processing time required before a refund is posted. ‎
‎If, after completing all these steps, you still haven't received your refund, please contact us at Sold items (if applicable)‎
‎Only items at current prices can be refunded. ‎
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‎ Unfortunately, the items sold are non-refundable. Exchanges (if any)‎
‎We replace an item only if it is defective or damaged. ‎
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‎ If in this case you would like to exchange it for the same article, send us an email to and send us your article to: calle finlandia 26 casa 6, benalmadena, , 29630, Spain. ‎
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‎If the returned item was identified as a gift at the time of purchase and if it was sent directly to you, you will receive a gift credit equal to that of your return. Once we have received the returned item, a gift certificate will be mailed to you. ‎
‎If the item was not identified as a gift at the time of purchase, or if the gift giver preferred to receive the item first to give it to you later, we will send a refund to the gift giver and they will know that you have returned the ‎
‎item. ‎
‎To return a product, you must mail it to: calle finlandia 26 casa 6, benalmadena, AN, 29630, ‎
‎Spain. ‎
‎It will be up to you to pay your own shipping fee to return your ‎
‎item. Shipping costs are non-refundable. If you receive a refund, the return fee will be deducted from it. ‎
‎Depending on where you live, the time it takes to receive your exchanged product may ‎
‎vary. ‎
‎If you are shipping an items worth more than 70euro , you should consider using a delivery service that allows you to track the shipment or purchase delivery ‎
‎insurance. We do not guarantee that we will receive the item that you return to us.‎